Refund policy

If you are not completely satisfied with one of our products, for any reason, simply return the product to the place of purchase for a refund.

 

• Retail Store: For products purchased in-store, please return the item to the point of purchase. All in-store purchases are subject to the retailer's return policy.
• CrystalStar.com: For products purchased on CrystalStar.com within 60 days, we can help you by phone (800) 736-6015 or you can fill out an contact form and we'll get back to your right away.
• Online Reseller: For products purchased on other online resellers (like Amazon.com or iHerb.com), please refer back to their return policies and follow those instructions.

 

Please call our Customer Services Team at 800-736-6015 or use our contact form for product questions or other assistance.